Service:
Process Integration and Workflow Automation
Client:
Confidential (Top 50 Global Supply & Logistics Company)
Duration:
10 Weeks
Date:
Aug 12, 2024
Limited Visibility Causing Organizational Inefficiencies
The client operated across multiple systems (Marketo, Salesforce, Oracle, SAP, NetSuite) with fragmented workflows and limited visibility between Sales, Finance, and Procurement departments. This caused duplication, inefficiencies, and delays across the organization.
Unified Digital Process Design
Lab Eighty9 designed a unified digital process framework that:
Centralized integrations between sales and finance platforms
Automated billing, procurement approvals, and cash applications
Implemented KPI dashboards in Workday and Tableau for real-time insights
Defined ownership and automated handoffs across departments
Full Lead-to-Cash Visibility
40% reduction in manual process delays
Complete visibility across the Lead-to-Cash cycle
Faster month-end closing and improved cross-department collaboration
By integrating our core tools and automating workflows, Lab Eighty9 reduced manual delays by 40% and gave leadership full visibility across our operations. The result: faster decisions, greater accuracy, and stronger team alignment.
Confidential
Director of Business Operations
